Many agencies/companies use contractors to process their mail, either as outsource providers for all mail center processes, or as pre-sorters of outgoing mail.

Are your service contracts doing what you need?

Does your agency/company distribute the "Code of Conduct" and train employees so that they understand the ethical principles that are essential for program credibility and success?

Catherine Aubrey, CMDSM, MDC, has an MBA in Business Administration and has been working at the Department of Homeland Security U.S. Citizenship and Immigration Services as an Analyst, Mail Manager Representative, and Contracting Officer Representative (COR) since 2014.  Prior to this, Catherine worked with the Department of Defense as a Project Manager and COR overseeing multi-million-dollar contracts.  Catherine also worked for the Department of Transportation as an Analyst for the Inspector General, contributing to the enhancement of air traffic control tools.  Altogether, Catherine has over 25 years of Government service with vast contracting experience, and has provided multiple briefings regarding Contractor and Government relations.

Catherine is considered an expert in developing requirements and ensuring that Government and Contractors are fairly and ethically communicating to meet these requirements.  After all, ethics, is the major component of working appropriately, side by side with contractors to accomplish Agency/Company goals.